Frequently asked questions
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Yes, we do require a 25% deposit on all rentals at the time of booking. All deposits are refundable up to 30 days before your event date minus a 3% cancellation fee.
We do have a fee that covers delivery and pick up based on zip code. There are some additional fees for after hours, and weekend deliveries and pick ups.
Rental equipment can be picked up from our warehouse. Some items that require professional installation from our crews (tents, dance floors, stages) are not available for pick up.
No, we do not have minimum rentals.
Weekend events are delivered on the Thursday or Friday before your event. Delivery is scheduled approx. 7 days before your event. Weekend delivery is available for an additional fee and can be scheduled during booking.
No, we do not offer ez up tents, or tents for customer set up. All of our tents are commercial grade using an aircraft grade aluminum alloy and 16-20oz vinyl. Our tents are required to be set up and torn down by one of our crews.